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Are my documents gone after running what was supposed to be the Non destructive HP recovery?
I was gettign a stop: c000021a BSOD on booting my HP pavilian computer. Tried fixes I could find on the net and none seemed to work. I decided to try the HP Recovery (this is kept on a partition, HP no longer supplies disks) it said it is supposed to leave user data intact, I figured it was like a over top XP install. Well it didn’t fix the proplem and now when I look at the drive (I’m booting Bart PE) I don’t see my user folder in documents and settings. HP_Administrator folder is gone, there is just Default User and All Users. I know I’ll have to format reload, but is there any way to recover some of those files (i have a backup, but its over a month old). I tried a free undelete tool but it didn’t find any of those files. Help anyone know what the HP recover does to those user fies? I thought I saw i say it was backing up the user documents, can’t find them and the drive space used is a lot smaller now.
It should have put your files on a hidden partition then copied them back into the file system when it finished. But it sounds like it didn’t finish properly. So, for data recovery:
I went through all of the data recovery programs out there when my hard drive got a virus that deleted the whole partition. The only one that works is Ontrack Easy Recovery Professional v.6.0. I have used it on several of our customers PCs since then and it works great! You can download a free trial and see if it’ll recover what you need before you purchase. There is a Lite edition too, that is cheaper. I would suggest you try that one, then purchase if it can retrieve what you need.
http://www.ontrackdatarecovery.com/file-recovery-software/